Most products may be returned within 30 days of delivery. Please ensure that items are unused, have not been installed, and are in original factory condition.
Returns for store credit include free shipping back to us.
For returns for refunds, we will deduct $14 to cover shipping and restocking. Refunds may only be issued to the credit card or PayPal account use to make the original purchase.
Items that are ordered internationally can still be returned, but a prepaid shipping label cannot be provided. Due to international shipping requirements, duties and taxes will need to be included in the returned shipping cost, or they will be deducted from the refunded amount.
Non-returnable items are not eligible for refund or store credit. (Items are specified as non-returnable on individual product pages. Furniture, custom length pendants/chandeliers, ceiling fans, and door sets are non-returnable.)